Our Managed Rackspace service takes Rackspace and Colocation to the next level. Not only does your equipment rest in our state-of-the-art datacentre, but we also provide you with on-site, world-class hands on management of your servers.
With a Hosting Direct Managed Rack, you get the dual benefit of world class infrastructure and around-the-clock expert engineers to configure, monitor and manage your applications. While all colocation services come with the Hosting Direct guarantee of 99.99% uptime on power and network availability, and are monitored around the clock to ensure that your servers are responsive - our managed rack takes this further, providing you with essential services to ensure your applications are always running at peak performance, adequate backups, and maintained security. Hosting Direct engineers will help you plan, deploy and support all of your applications, providing you with more time to focus on your core business. With expertise and experience managing applications leveraging Linux, Windows, MySQL, PostgreSQL, Apache, Clusters, Clouds, Virtual Private Servers and more, Hosting Direct is an excellent choice to provide your managed complex hosting solution.
Advantages of an Internal IT Department, Without the Cost
We treat your servers like we treat our own. You get all the benefits of having in-house professional support, without the cost. Just like an internal team, we'll proactively manage your equipment and respond to any issues you have - our quick response time and guaranteed uptime is testament to our commitment to providing our customers with the best experience possible.
Experts You Can Count On
Our on-site team of level 3 engineers is responsible for installing, managing, updating and monitoring security patches, as well as service pack testing and installation. We'll even help you plan your infrastructure roll-out to scale according to your needs, meet security concerns, and build in the right amount of reliability you need to ensure your business applications are always up and running.
Round the Clock Support
We not only provide you with an expert team, we increase your free time. We know our customers have more important things to do than worry about their servers. Hosting Direct engineers monitor your equipment all day and all night—while you sleep, shower, eat, or focus on other aspects of your business. We are dedicated to providing you with prompt support solutions — often fixing an issue before it even becomes a problem.
