HD's Network Operations Centre (NOC) stays on top of current & emerging threats on the internet. With deployed software we proactively take care of any required patching & maintenance to your servers with minimal interruption.
As the IT evolution continues to expand at breakneck speed, businesses are increasingly turning to HD to stay ahead of the curve, reduce capital expenditure & allow their internal teams to manage business-critical initiatives instead of focusing on the servers that support them.
Our on-site teams work 24 hours a day, every day, to make sure that your servers are running at optimum performance
We offer an impressive & detailed service level agreement (SLA) for added peace-of-mind taking accountability for any issues
We are able to predict performance degradation & capacity issues allowing you to take remedial action
Through support tickets, time tracking, project tracking & account reviews, we keep you informed, If we know it, you know it
HD's Server Essentials Plan will manage routine patching & mitigation of server software against security threats as well as filesystem & partition management, automatic log file monitoring, rotation & host resource monitoring (drive space, network performance, processor usage, server load).
HD's Server Ultimate Plan combines our Server Essentials Plan with advanced levels of support. On-demand server security & health assessments, installation/support of licensed 3rd party software not purchased through HD and web script installation (ticket systems, billing systems, etc.).
Server Management by HD comes as packages or adhoc to suit your needs...