Visionary, Business strategist, Innovator. Ben is a self-taught tech expert who built the HD Group from a startup to a successful company. Ben's professional expertise includes strategy, product development, business analysis, IT operations, digital assets and hardware procurement. His entrepreneurial spirit is now focused on blockchain-based platforms and other fintech solutions.
Entrepreneur, Business strategist, Institution-builder. He saw potential in Ben's business idea and has guided the HD Group every step of the way. Danny has over 50 years' experience in international trade spanning a variety of industries. He founded his first company at 20. By 28, he began expanding his business with large-scale investments in startups and established businesses throughout Australasia.
Blockchain Expert, Head of Development, Entrepreneur. Daniel will lead the development of ICOEx. He has been in IT for over 16 years and has developed a range of software platforms on the blockchain. In 2011, Daniel started BitNZ, New Zealand's first and longest running crypto currency exchange. He has worked with several startups and established businesses.
System and Network Administrator
Systems Networking Expert, Security Analyst, Database Architect. Guy has been a part of the HD Group since 2009 helping build the company into what it is today. He has an active interest in all things operational. He has been a keen follower of Bitcoin and blockchain since early stages. He is also an IT Engineer and maintains HD Net's network infrastructure.
Chief Information Officer
Strategist, Security Analyst, Engineer. Brad oversees HD Group's technology-related strategies and initiatives. He monitors the company's operational needs and plans the deployment of tech infrastructure. Brad also leads the design and customisation of tech platforms to ensure optimal performance. He has been in the IT sector for over 10 years.
Business Development Consultant
Generating business opportunities, Account Management, Client Relationship. Martin manages the business development for the HD Group and is responsible for targeted growth of client portfolios. Martin has experience in helping businesses utilise technology and grow their markets. He has a background in E-Commerce and International Management.
Senior Cloud Engineer
Systems Architect, Cloud Engineer, Security Analyst. George has a keen interest in high-end technologies and has been working on the HD Cloud computing team since 2014. He is experienced with different cloud services, system automation, cloud security and technical and business applications of cloud.
Senior Software Engineer
Full-stack Developer, Database Architect. Peter enjoys experimenting with new web technologies and is a seasoned crypto analyst. Peter has been commercially involved in PHP web development since 2011. He is currently working on the Robotic Accounting software and ICOEx platform. Peter has a background in Computer Science.
UX/UI Designer, Front End Developer, Coder. Sheldon has a strong eye for design and enjoys pushing pixels and lines of code and graphics. He plans, experiments with codes, maintains and upgrades online platforms. He also monitors online traffic and works on SEO. Sheldon has been following crypto markets and has interesting insights into the world of ICOs.
Communication and Social Media Coordinator
Digital Marketer, Copywriter, Editor. Paromita has a long history in marketing communication. She has managed communication and social media marketing for several businesses and international organisations. A former journalist, Paromita follows the fintech sector and is a crypto enthusiast.
Systems Security, Equipment Maintenance, Business Strategy. Ian's wealth of knowledge and hands-on experience in the electronics industry has been invaluable to the HD Group. He runs the HD Net Datacentre and ensures compliance with international standards and systems. He supervises the designing and evaluation of all server systems, identifies issues and implements timely resolutions.
HR Advisor/Markeing Manager, UI
Staffing, HR Policies, Performance Evaluation. Jessie leads the organisation's strategic people management programme. She specialises in sourcing talent for ICO projects and other aspects of the business. Jessie is also the Marketing Manager for Unlimited Internet, HD Group's Broadband service.
Service Delivery Manager
Fibre Provisioning, Account Auditing, Credit Control. Sam deals with the day to day management of relationships with service partners. He monitors delivery processes and evaluates customer feedback to develop uniform procedures for quality improvement. He also reviews and audits processes to ensure quality of practice meets contractual and legal obligations.
General Manager, UI
Business Strategist, Technical Support, Provisioning. Jeremy oversees the operations of Unlimited Internet, HD Group's broadband service. He monitors industry trends and government policies. He manages business objectives and measures results. Jeremy also maintains budgets, allocates resources and reviews progress. He also provides technical support, liaises with partner companies and trains and mentors staff.
Technical Support Analyst
Customer service, Troubleshooting, Account Management. Regina provides support to HD Group's Unlimited Internet and VOIP subscribers. She helps resolve customer issues and maintains broadband and telecom services for clients. She also handles the provisioning for broadband services, liaises with service providers and helps with administration and record keeping.
Technical Support Analyst
Broadband Support and Provisioning, Troubleshooting, Account Auditing. Jeff provides remote support to the HD Group's Unlimited Internet customers. He monitors and analyses customer requests and complaints and handles new broadband connections. He also provides advice, guidance and expertise to customers. Jeff also compiles reports and best practice procedures to improve services.
Support & Logistics
Customer service, Troubleshooting, Account Management. Alasdair provides remote support to the HD Group's Unlimited Internet customers. He also handles ADSL2+, VDSL2, VOIP and UFB/Fibre services. Alasdair oversees order provisioning, new connections, address changes, transitions and helps with troubleshooting. He also monitors customer accounts and updates records.